1. Information We Collect

We may collect the following categories of information:

a) Personal Information

Information voluntarily submitted by users, including:

• Name

• Email address

• Phone number

• Business name

• Payment and billing details

• Project-related documents

b) Automatically Collected Data

Our website may automatically log:

• IP address

• Browser type

• Location data

• Device type

• Pages viewed

• Website activity

• Cookies & tracking data

c) Financial Information

Payment data is processed securely through third-party providers. We do not store full credit card numbers or banking login credentials.

2. How We Use Your Information

Your information may be used to:

• Provide and deliver requested services

• Manage customer accounts

• Process transactions

• Improve website performance and user experience

• Conduct analytics and reporting

• Send project updates, invoices, and confirmations

• Respond to customer inquiries

• Deliver marketing or promotional messages (only if user approval exists)

• Maintain legal and regulatory compliance

We never sell, rent, or trade your information for profit.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and analytical tools such as:

• Google Analytics

• Google Search Console

• Facebook Pixel

• CRM tracking

• Chatbot cookies

These technologies help us:

• improve SEO

• measure performance

• track conversions

• personalize experience

Users may disable cookies through browser settings; however, doing so may affect website functionality.

4. Sharing & Disclosure of

Information

We may share information with trusted third parties when required to provide services, including:

• Website hosting companies

• Email marketing platforms

• Payment gateways

• CRM or automation software

• Legal or accounting partners

All partners must follow strict data protection standards.
We do not disclose information to any unrelated third party unless required by law.

5. Data Storage & Security

We store information on secure, industry-standard servers.
Security measures include:

• SSL Encryption

• Restricted system access

• Security audits

• Encrypted password protection

Although we follow best practices, no system is 100% secure. Users submit information at their own risk.

6. Data Retention

We retain data only for as long as is necessary to:

• complete active projects,

• comply with tax and legal obligations,

• maintain website records.

Users may request deletion of personal information at any time, unless data must be retained by law.

7. Third-Party Website Links

Our website may contain external links.
Canvers Media is not responsible for the privacy policies or security practices of any third-party websites.
Users are encouraged to review privacy policies on external sites before sharing information.

8. Marketing Communications

With consent, we may send digital updates, promotions, newsletters, or service offers.

Users may unsubscribe at any time using:

• unsubscribe links in emails, or

• direct request via email.

We do not send spam or unsolicited advertising.

9. Children’s Privacy

Our website and services are not targeted toward individuals under the age of 18.
We do not knowingly collect information from minors.

10. International Data Transfers

If data is transferred outside Canada, we ensure it complies with applicable data protection standards, including GDPR-equivalent requirements where applicable.

11. User Rights

Users may request any of the following at any time:

• access to personal data

• correction of inaccurate data

• deletion of data

• restriction of processing

• data portability (where applicable)

Requests can be made through our contact page.

12. AI, Analytics & Automation Usage

Our automations, AI response systems, and analytics tools may analyze customer interactions to improve product performance and efficiency.
These systems do not make legally binding decisions about users.

13. Policy Updates

This policy may be updated at any time. Changes will appear on this page with a revised date. Continued use signifies acceptance of updated terms.

14. Contact Information

If you have questions or requests related to privacy, please contact:

Canvers Media
Email: info@canvers.ca
Website: www.canvers.ca